Meet Our Total Joint Coordinator

A successful surgery encompasses much more than just the day of your procedure. Understanding how to properly prepare for surgery and what you’ll need to do during recovery are equally important.

Patients who go through our outpatient joint journey will work with our total joint coordinator to make sure that each piece of the surgery experience is taken care of. The total joint coordinator is here to help patients feel comfortable going into surgery and prepared to go home within 23 hours of their procedure with a new joint.

RachelRachel Petermann is the BOSC total joint coordinator. She began her career as a surgical technologist and is now a registered nurse. The majority of her career has been working with patients throughout the entire perioperative setting, which includes preparing for surgery, in the operating room, and during recovery.

“As the total joint coordinator, I work with patients to create a unique road map of the outpatient total joint experience so that they have an individualized care plan,” Rachel says.


To do this, Rachel:

  • Takes patients and their coaches through pre-surgery education to ensure that they understand the surgery and how to care for themselves and their new joint at home.
  • Helps coordinate any necessary pre-surgical testing, ordering of medications as well as post-surgery medical equipment.
  • Reviews discharge goals with patients and their caregivers.
  • Becomes a point of contact for questions throughout the entire outpatient joint journey.

Rachel says, “The most rewarding part of being the outpatient joint coordinator is witness firsthand the increased mobility that our patients experience after their surgeries, which gets them back to doing the things that they enjoy most in life.”

Learn more about the outpatient joint journey here.